T-Mobile Premium Handset Protection Service is free to use and provides an electronic delivery of T-Mobile Premium Device Protection documents in order to view service fees/deductibles. The service also allows customer to download required claim forms, review general information about a phone claim, obtain shipping information in regards to the replacement T-Mobile device, download a shipping label, or confirm a replacement device has been received. 


You can follow our process step by step to file any claim without facing any issue. You can find in-depth information or details related to My T-Mobile Protection Claim.You can use this website to track your claim in case of a lost or damaged device. You have to register yourself first to manage the account of My T-Mobile Premium Handset Protection Claim.



  • Customers should have the contact number of your mobile or the serial number of your device.
  • If your device meets with any accidental breakage, stolen or loss, mechanical or electrical breakdown, or any damage.
  • Customers can file any claim online 24 hours a week.
  • In order to file or track any protection claim of your device, all the required details of T-Mobile are billed as a one-stop access point.
  • A simple procedure provided by Assurant, Inc, the customers of My TMO Claim can directly reconnect them without giving any charges like replacement charges. etc.


Instructions for filing any Claim at mytmoclaim com – File or Track T-Mobile Claim:

  • You have to submit a genuine cause for any damage to that device on which you want to file a claim.
  • Now, you visit the official website of My tMO Claim: www.mytmoclaim.com to file a claim of your device.
  • You have to submit your valid mobile number.
  • This procedure takes time to complete so you have to wait for that.


Important Notes of Mytmoclaim.com:

  • Customers should have a genuine reason to file a claim against any device.
  • You have to submit a valid Email ID associated with the device.
  • You also have to submit the correct model number of your device which can be mentioned on the packaging or on the receipt of your device.
  • You can also take help by calling the toll-free contact number: 1-877-778-2106 of their customer support team in case you didn’t find the model number of your device.
  • Customers who file a claim in regards to a mechanical breakdown will be charged a $5 processing fee while customers who file an accidental damage, lost or stolen claim will be charged a costly non-refundable service fee/deductible, per occurrence.
  • Customers looking to file a claim MUST do so within 90 days of the claim incident under the terms of their T-Mobile policy.
  • When filing a claim be sure to have the device’s mobile number, device manufacturer, make and model, Device IMEI and a valid credit card (i.e., Visa, AMEX, Discover) or a eCheck for service fee/deductible cost.
  • Customers can also dial toll-free 1-866-866-6285 to speak with a T-Mobile customer service agent that can help them file a claim.


Final Verdict:

For those people who want to file a claim of your device in case of theft or loss, any accidental damage or want to replace your device then you can read our in-depth guide which provides the fresh and current procedure to file a claim provided by their official online portal of My TMO Claim website.


You have read all the important notes and instructions which are mentioned above in the guide to file or track your claim at mytmoclaim com easily. Share our article with your friends and relatives, if you found this article helpful and informative, and stay connected with our website to update yourself with more informative articles. Feel free to share your comments in the comment section.